Microsoft released a blue screen of death (BSOD) patch related to Patch Tuesday printer crash

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2021-03-26 02:09:41

As usual, Microsoft will release a new update for all supported versions of Windows 10 on the second Tuesday of the month – a periodic update package for Windows 10 called “intimate” is Patch Tuesday.

Unfortunately, the latest Patch Tuesday update brings with it a very serious problem: causing the user’s PC to go into a blue screen of death (BSOD) state when they try to use the machine. print.

More specifically, as reported by Microsoft, since the beginning of last week, the company has reported a phenomenon that a large number of Windows 10 users encounter the APC_INDEX_MISMATCH BSOD error, which leads to a complete system crash, after they tried to print a document. Preliminary investigation shows that this error only appeared after users applied KB5000802 (OS Builds 19041.867 and 19042.867) for Windows 10 version 2004 and Windows 10 version 20H2.

After releasing an interim solution over the weekend, the official fix is ​​now also rolled out by Microsoft as an out-of-band cumulative update. In new updates, there is only one patch that helps to get rid of this APC_INDEX_MISMATCH error. Overall, this is a fairly straightforward update.

The patch will be available to any user who has been, is and will be at risk of being affected by the APC_INDEX_MISMATCH bug. Specifically, users of Windows 10 versions 1803, 1809, 1909, 2004, 20H2 and 21H1 on Insiders. However, the patch will not be installed automatically. If you go to Windows Update and check for updates, you will see that there is a new optional update, which will be like the week C update. Please download and apply the patch manually to fix it. incident.

Navigate to Settings> Update & Security> Windows Update and in the area where Optional updates are available you will find the link to download and install this patch. If not, you can download it directly from the Update Catalog here.

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