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Earlier this week, it was reported that Google admitted the virtual assistant Google Assistant recorded the user’s voice even when it was not activated with the keyword “Ok Google”.
According to IndiaToday, during a hearing with an Indian government panel, Google admitted that its AI assistant on smartphones or smart speakers sometimes records the user’s voice even when not summoned.
When asked about this issue, a representative of Google replied as follows: “Because this is a closed-door hearing, we can’t comment on stories shared by anonymous sources. However, I can share all the details to help you understand how. Google Assistant working Hope this helps clear any doubts you have.
Google Assistant is in standby mode until activated by the user. When in standby mode, Assistant will listen to short audio clips (about a few seconds) to detect the trigger command, for example when you say Hey Google. If the trigger is not detected, the audio tracks will not be sent or saved to Google.
In addition, when the Assistant detects the trigger command, a recording of the subsequent communication between the user and the AI assistant can include a few seconds of audio prior to activation. This is essential for Google Assistant to be able to catch up on your requests at the right time.”
Regarding the issue that their employees will listen to recordings of conversations between users and Google Assistant, Google does not deny. Even the search giant has given quite detailed explanations.
According to Google, they let employees listen to recordings of conversations between users and AI virtual assistants to improve speech recognition technology with different languages. To ensure privacy, Google says employees can only listen to short conversations and not sensitive conversations.
However, Google isn’t very clear on how they differentiate between casual and sensitive conversations. In 2019, a Google language reviewer leaked confidential audio data to a Belgian newspaper.
Anyway, it is not uncommon for Google to collect user data. Although the search giant always says that the collection of data is for the purpose of improving technology and enhancing the experience, users should also be careful in sharing information. You can always delete conversations between you and the virtual assistant Google Assistant anytime you want.
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